Work History
Inland Commercial Real Estate Services, LLC Oakbrook, IL
12/2021 – Present AVP, Director of Operations
01/2019 – 12/2021 Senior Property Manager
09/2015 – 12/2019 Commercial Property Manager
AVP, Director of Operations
· Manage all capital projects for multiple portfolios comprised of over 350 commercial, industrial, medical, & office properties with a GLA over 25 million square feet in 46 states.
· Create, manage, & reforecast 5-year expense budgets totaling over $14 million annually.
· Consult with multiple internal groups including Asset, Property, and Lease Management to aid in the portfolio’s overall performance.
· Evaluate and approve all reoccurring service contracts and projects over $5K from the Property Management group.
· Review punch list issues and complete final walkthroughs.
· Obtain competitive bids, prepare line-item comparisons & vendor selection per Sarbanes-Oxley requirements.
Senior Property Manager
· Directed all aspects of property management for multiple real estate investment portfolios comprised of shopping centers, industrial properties, medical office buildings, and full triple net properties.
o Portfolios ranging in size of over 4 million square feet GLA and 250 plus tenants.
· Formulated & managed annual expense budgets totaling over 8 million dollars.
· Managed properties located in California, Utah, Nevada, Arizona, Mississippi, Arkansas, Missouri, Illinois, Indiana, and Oklahoma.
· Prepared monthly financial reports, oversee all expense and cost tracking, accounts payable/receivable, and purchasing functions.
· Managed and resolve all Tenant delinquency issues.
· Settled Tenant CAM, Insurance, & Real Estate Tax disputes.
· Monitored all aspects of property operations to ensure the highest levels of Tenant services.
· Negotiated and executed contracts for all service and maintenance needs.
· Executive leader of the Property Management Task Force to optimize business practices and streamline communications between multiple departments.
· Member of the beta testing, implementation, and launch teams from JD Edwards to Yardi.
Madison Corporate Group, Inc. Glen Ellyn, IL
07/2008 – 06/2015 Property Manager
Onsite management of operations of three shopping centers in Glen Ellyn & Crystal Lake.
Total gross leasable area of 298,100 square feet with over 100 tenants.
Oversaw major renovations and improvement projects.
Developed and maintained positive relationships with tenants.
Preformed consulting & computer aided design for tenant build-outs.
Created and implemented print & digital marketing media.
Administered the design of the company website, including content development and updates.
Knowledge of all building systems, including electrical, HVAC, plumbing, and roofing.
Management of in-house maintenance and snow removal teams; including skid steer, plow, and salt truck operation, training, & maintenance.
Oriental Arts Training Center (KH Kim’s Taekwondo) Northbrook, IL
03/2008 – 07/2008 General Manager
Oversaw the daily operations of a 10,000 square foot martial arts school / headquarters.
Managed 12 instructors teaching at over 20 locations.
Created a formal standard operating procedure to streamline sales & daily functions.
Implemented guerrilla marketing techniques increasing brand recognition & lead generation.
Computron Display Systems, Inc. Addison, IL
Parent Company of Computron Medical Corporation, Inc.
02/2005 – 03/2008 Multi-Division Sales & Marketing Manager
04/2003 – 08/2003 Marketing Intern
International sales and marketing for two divisions:
New & remanufactured C-Arms (X-Ray machines) and C-Arm tables.
Medical, military, and industrial displays (CRT & flat panel).
Created & executed marketing campaigns for print & digital media.
Managed sales coordination with production and ISO9001 sales compliance.
Directed Sales & Marketing internship program.
Glenbrook Auto Parts, Inc. (NAPA) Glenview, IL
05/2004 – 10/2005 Store Manager
02/1999 – 05/2004 Sales Representative
Retail & wholesale sales of automotive parts & tools.
Managed 16 employees.
Trained new employees.